Hotel Sur Bacalar

The staff proved cute, always ready with a smile and genuine assistance at every turn. The room was sizable, providing abundant space to relax after a day out. It was clean, a huge plus, and the setup of the bathroom worked nicely with a good shower experience. I particularly enjoyed being just a short five-minute walk to the city center. I encountered issues that could be improved. The lack of bathroom ventilation made it quite humid, uncomfortable after taking a shower. The water took a frustratingly long time to warm up, which wasn't enjoyable. Lastly, I noticed a chicken coop nearby, made mornings noisy if you wanted to sleep past 7 AM. These aspects did affect my comfort a bit but didn't overshadow the enjoyable parts of my stay.

Had immaculately clean room with private bathroom and climate control and TV.

Its location is good, near restaurants and bars. The staff are attentive, managed the parking on-site...

lovely, lovely, lovely

I spent 4 nights in a Superior Quadruple Room and adored the peaceful atmosphere. The room was spacious and impeccably clean, with a fantastic shower setup in the bathroom. Plus, the hotel's location was just a short 5-minute walk to the city center.

100% recommend 😊❤️

A. Spacious room, clean atmosphere, lovely restaurant next door, free coffee availability

The details you care about most

This quaint hotel offers a perfect mix of comfort and convenience. The spacious rooms are equipped with AC and a cozy bed for restful nights. Staff are friendly and accommodating. With a lovely pool and easy access to the lagoon and town center, it's an ideal base for your adventures.

The staff was friendly, providing me with their warm assistance from check-in to check-out. The location was perfect, close to both the lagoon and the town center.

WiFi was unstable.

I loved the spacious balcony in my room where I enjoyed my morning coffee while soaking in the sun. The outdoor swimming pool and garden area were perfect spots to unwind after a day of exploring. The only downside was that the WiFi could be spotty at times, but that didn’t dampen my experience. 😊

Great location near the lagoon. Helpful staff and spacious room with AC. Limited breakfast options.

The spacious room and cozy vibe exceeded my expectations. It's great location near the lagoon and made exploring the area easy.

the water pressure in the shower was low.

This place has a perfect location close to restaurants and bars, and the staff are really friendly and accommodating.

The staff here are lovely and very knowledgeable about their roles.

This place was a great comfy base for exploring all the major attractions nearby, the location near a night club was fantastic.

Conveniently situated next to a nightclub in a lively area that is easy to stroll around. 🌃

This place offers an excellent location near a night club and a restaurant, my double room was equipped with a personal safe, air conditioning, and television.